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Network Support & Contract Engineering
SLAs, Maintenance, Vendor Support, Renewals, Escalations, Entitlements, and Cost Control
A practical guide to network support and contract engineering: SLAs, maintenance, vendor support, renewals, escalations, entitlements, RMA logistics and cost control.
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About this book
Network Support & Contract Engineering
A practical guide to network support and contract engineering: SLAs, maintenance, vendor support, renewals, escalations, entitlements, RMA logistics and cost control.
This is an independent publication. When it discusses regulation, immigration, citizenship or official procedures, current official sources prevail.
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